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1. To connect with others and build trust
2. Continued success … 3x growth in 10 years
3. Dependable
4. Achievement of purpose: customer first
5. Commits to safe work practices, ISN member
6. Increase uptime, reduce downtime
7. Promote cost effective solutions
8. Seek continuous improvements
9. Share best practices
10. *Past Performance rating: 93 per D&B survey
* Past Performance Rating required by The US Government and performed by a third party. Dun and Bradstreet contacted 25 Michigan Switchgear Services customers for evaluation.
Detailed performance rating 0-
Reliability: 95 Cost: 93 Delivery: 92 Quality: 91
Business Relations: 96 Personnel: 96 Qualifications: 94 Customer Support: 93
Responsiveness: 94 Timeliness: 92